Efektivitas Edukasi Sasaran Keselamatan Pasien Terhadap Peningkatan Pemahaman Mahasiswa Administrasi Rumah Sakit
DOI:
https://doi.org/10.33096/36fyn732Keywords:
Patient Safety Goals, education, Hospital Administration studentsAbstract
Patient safety is a critical global health challenge, given that over 10% of adverse events are actually preventable. Hospital Administration students, as future healthcare managers, require comprehensive knowledge regarding Patient Safety Goals. This study aimed to evaluate the effectiveness of an educational intervention on Patient Safety Goals—comprising lectures, videos demonstrating the implementation of each goal, and discussions—in improving the knowledge of Hospital Administration students. A quantitative approach with a pre-experimental one-group pretest-posttest design was employed, involving 41 fourth-semester students from the Hospital Administration Study Program at ITEKES Tri Tunas Nasional in April 2026. The education was delivered in a single 3.5-hour session. A 12-item questionnaire, validated via product-moment correlation and tested for reliability, served as the instrument. Data were analyzed using the Wilcoxon Signed-Rank Test at a 95% significance level. The majority of respondents were 20-year-old females residing in Makassar City. The mean knowledge score increased by 2.49 points, rising from 7.51 to 10. The proportion of students with a "good" level of knowledge increased from 26.8% to 80.5%, and the "poor" category was no longer observed post-intervention. The Wilcoxon test yielded a p-value < 0.001, indicating a significant difference between pre- and post-education knowledge levels. Education on Patient Safety Goals proved effective in enhancing the knowledge of Hospital Administration students. The researchers recommend integrating Patient Safety Goal material into the curriculum from the beginning of the study program and utilizing clinical simulations to master more complex procedural aspects.
References
1. WHO. Global Patient Safety Report 2024. https://iris.who.int/. (2024).
2. World Health Organization. Patient Safety. https://www.who.int/news-room/fact-sheets/detail/patient-safety (2023).
3. Guspianto, G., Rini, W. N. E. & Wardiah, R. Edukasi Implementasi Sasaran an Budaya Keselamatan Pasien di RSUD Sungai Gelam Kabupaten Muaro Jambi. Medical Dedication (medic) Jurnal Pengabdian kepada Masyarakat FKIK UNJA 6, 157–164 (2023).
4. Centers of Excellence for Patient Safety and Quality. Report : Insiden Keselamatan Pasien di Indonesia Tahun 2021. https://drive.google.com/file/d/1a-osDpFUEpJN6-InZ9-GplXLpfHC6yvm/view (2024).
5. Ningrum, A. T., Putri, I. R. R. & ... Implementation of Patient Safety in Hospitals Related to Patient Satisfaction in 2023. Media Keperawatan … https://jurnal.unimus.ac.id/index.php/MKI/article/view/12913 (2024).
6. Melianti. Identifikasi Keamanan Obat Sebagai Analisis Sasaran Keselamatan Pasien. https://doi.org/10.31227/osf.io/8gvbj (2019) doi:10.31227/osf.io/8gvbj.
7. Oktaviani, R. D. Terciptanya Penurunan Angka Kejadian Yang Tidak Diharapkan Di Rumah Sakit Dengan Adanya Kebijakan Keselamatan Pasien. https://doi.org/10.31219/osf.io/xreqg (2019) doi:10.31219/osf.io/xreqg.
8. Nisfu, N. Kegagalan Penerapan Budaya Keselamatan Sebagai Issu Terkini Terkait Keselamatan Pasien. https://doi.org/10.31219/osf.io/w7guj (2020) doi:10.31219/osf.io/w7guj.
9. Slawomirski, L., Auraaen, A. & Klazinga, N. S. The Economics of Patient Safety. OECD health working papers https://doi.org/10.1787/5a9858cd-en (2017) doi:10.1787/5a9858cd-en.
10. Bierbaum, M. et al. Decades of failure to prevent harm to patients—where are we going wrong? A mixed methods study of the perspectives of health services staff across Australia and internationally. Frontiers in Health Services 5, (2025).
11. Suryani, L., Handiyani, H. & Hastono, S. P. Peningkatan Pelaksanaan Keselamatan Pasien oleh Mahasiswa melalui Peran Pembimbing Klinik. Jurnal Keperawatan Indonesia 18, 115–122 (2015).
12. Gea, K. N. R. Penerapan sasaran Keselamatan Pasien di Rumah Sakit. https://doi.org/10.31219/osf.io/aznjv (2020) doi:10.31219/osf.io/aznjv.
13. Larasati, A. & Dhamanti, I. Literature Review: Implementation of Patient Safety Goals in Hospitals in Indonesia. Media Gizi Kesmas 10, 138 (2021).
14. Nuryanti, A. Kepatuhan Ketepatan Identifikasi Pasien oleh Mahasiswa Praktik Klinik Keperawatan di Rumah Sakit. Jurnal Keperawatan ( Samarinda)/Jurnal Keperawatan Dirgahayu 4, 1–8 (2022).
15. Harahap, T. nadhifa. Penerapan Sasaran Keselamatan Pasien di Rumah Sakit. https://doi.org/10.31219/osf.io/ws5a6 (2020) doi:10.31219/osf.io/ws5a6.
16. Priyatnanto, H., Yousriatin, F. & Anggreini, Y. D. Peningkatan Pengetahuan Melalui Edukasi Patient Safety Pada Tenaga Kesehatan di Desa Temajuk, Kab. Sambas. Jurnal Pengabdian Masyarakat Bangsa 2, 5658–5663 (2025).
17. gressia, rosa galica gita & Husaini, B. A. Penguatan Kapasitas melalui Pelatihan Manajemen Risiko sebagai Upaya Peningkatan Mutu di Rumah Sakit. Jurnal Pengabdian Masyarakat Mentari. 2, 458–463 (2026).
18. Al-Zubaidi, S. H. et al. The Role of Integration Between Health Administration, Medical Records, Medical Secretarial Services, and Health Insurance in Improving Healthcare Quality and Patient Safety in University Hospitals: A Systematic Review. International Journal of Advances in Signal and Image Sciences 12, 559–573 (2026).
19. Dhamanti, I., Lailiyah, S., Zairina, E. & Widodo, M. R. Peningkatan Pengetahuan Sumber Daya Manusia Di Rsud Sanjiwani Gianyar Terkait Sasaran Keselamatan Pasien Melalui Kegiatan Pelatihan. Jurnal Layanan Masyarakat (Journal of Public Services) 6, 483–491 (2022).
20. Dimitriadou, M., Merkouris, A., Charalambous, A., Lemonidou, C. & Papastavrou, E. The knowledge about patient safety among undergraduate nurse students in Cyprus and Greece: a comparative study. BMC Nurs. 20, (2021).
21. Anggreini, Y. D., Kirana, W., Priyatnanto, H., Safitri, D. & Nuraini, N. Edukasi Budaya Keselamatan Pasien untuk Meningkatkan Mutu Pelayanan di UPT Puskesmas Banjar Serasan Pontianak. JURNAL KREATIVITAS PENGABDIAN KEPADA MASYARAKAT (PKM) 8, 910–918 (2025).
22. Annisa, F., Silaban, M., Firdausya, T. J., SARAGIH, A. Y. U. M. Y. L. & SICILIA, A. G. Peningkatan Kompetensi Perawat Terhadap Budaya Keselamatan Pasien Melalui Seminar Berbasis Kasus di RS Medika Lestari. Community Service Articles 13–19 (2025) doi:10.65344/comers.v2i2.135.
23. Wijayanti, E. Peran Pendidikan Keselamatan Pasien Terhadap Peningkatan Pengetahuan Mahasiswa Kepaniteraan IKM FK YARSI. Jurnal Kedokteran YARSI 22, 74–81 (2017).
24. Muzakir, H. & Birwin, A. Edukasi Mengenai Kesadaran Berkendara dengan Aman pada Pelajar SMK Muhammadiyah 9 Jakarta Selatan. Jurnal Medika. 3, 118–121 (2024).
25. Lobos, B. M. & Vergara, N. F. Efecto De Un Programa De Intervención Educativa Sobre El Conocimiento De Seguridad De Pacientes En Estudiantes De Pregrado De Enfermería. Ciencia y enfermería/Ciencia y enfermería 23, 97–108 (2017).
26. Fitriasari, E. & Umasugi, M. T. Efektivitas Intervensi Pendidikan Kesehatan terhadap Peningkatan Pengetahuan pada Mahasiswa di STIKes Maluku Husada. Jurnal Kesehatan Masyarakat Indonesia (JKMI) 2, 12–17 (2024).
27. Suryani, L. & Syamsiah, N. S.I.G.A.P (Sadar, Inisiatif, Giat, Aman, Profesional): Pelatihan Budaya Keselamatan Pasien Untuk Mahasiswa Keperawatan. Jurnal Abdimas Sains 2, 27–32 (2025).
28. Rahima, N. M. N., Sureskiarti, E. & Ernawati, R. Efektivitas Pemberian Video Edukasi Tentang Sasaran Keselamatan Pasien : Identifikasi Pasien Dengan Benar Terhadap Pengetahuan Perawat di RSUD Inche Abdoel Moeis Samarinda. Caring Jurnal Keperawatan 14, 8–15 (2025).
29. Haryanti, D. Y. H. Y., Nugrahani, E. R., Wijaya, R. A. P., Azzahra, F. & Machvida, S. Inhouse Training: Implementasi Komunikasi Efektif Dalam Upaya Peningkatan Patient Safety Di Klinik Ar Rahmah Bangsalsari. Jurnal Pengabdian Masyarakat Progresif Humanis Brainstorming 8, 898–905 (2025).
30. Safitra, M. M., Zulkarnain, M. & Syakurah, R. A. Perbedaan Efektivitas Media Audiovisual Dan Ceramah Dalam Pembekalan Menghadapi Kepaniteraan Klinik. PREPOTIF Jurnal Kesehatan Masyarakat 6, 381–389 (2022).
31. Prakoso, W. D., Wibowo, T. H. & Sebayang, S. M. Pengaruh Audiovisual Persiapan Saddle Block Regional Anestesi Terhadap Tingkat Pengetahuan Mahasiswa Tingkat II Keperawatan Anestesiologi Universitas Harapan Bangsa. Borneo Nursing Journal (BNJ) 8, 822–834 (2025).
32. Anugrahsari, S., Abbas, H. & Suryadi, S. The Effectiveness of Educational Video Learning on Patient Safety Knowledge in Clinical Clerkship Student in Teaching Hospital. Jurnal Pendidikan Teori Penelitian dan Pengembangan 7, 85 (2022).
33. Dankbaar, M. E. W. et al. Comparative effectiveness of a serious game and an e-module to support patient safety knowledge and awareness. BMC Med. Educ. 17, (2017).
34. Farley, D. O., Zheng, H., Rousi, E. & Leotsakos, A. Field Test of the World Health Organization Multi-Professional Patient Safety Curriculum Guide. PLoS One 10, (2015).
35. Bressan, V. et al. Nursing students’ knowledge of patient safety and development of competences over their academic years: Findings from a longitudinal study Kako se z akademskimi leti stopnjujeta znanje in strokovnost študentov zdravstvene nege o varnosti pacienta: Rezultati longitudinalne raziskave. Zdr. Varst. 60, 114–123 (2021).
36. Sari, D. W. P., Arief, Y. S. & Ahsan, A. The relationship between clinical education and nursing students’ patient safety competencies. Healthc. Low. Resour. Settings https://doi.org/10.4081/hls.2024.11969 (2024) doi:10.4081/hls.2024.11969.
37. Hilda, H., Supriadi, S., Widiastuti, H. P., Arsyawina, A. & Mallongi, A. Development of Patient Safety Management Learning Model Based on Problem Based Learning Integrated Soft Skill Higher Level Thinking for Health Students in Samarinda. Pharmacognosy Journal 15, 418–423 (2023).
38. Zhang, X., Wang, F., Wang, Q., Liu, H. & Lee, S. The link between patient safety competence and adverse event among master of nursing students: a cross-sectional mixed-methods study. BMC Nurs. 23, (2024).
39. Khider, Y. I. A., Allam, S. M. E., Zoromba, M. A. & Elhapashy, H. M. M. Nursing students’ perspectives on patients’ safety competencies: a cross-sectional survey. BMC Nurs. 23, (2024).
40. Al-Nawafleh, A. H., Musleh, S. & Nawafleh, N. The patient safety curriculum: An interventional study on the effectiveness of patient safety education for Jordanian nursing students. PLoS One 19, (2024).
Downloads
Published
Issue
Section
License
Copyright (c) 2026 Nur Inayah Rauf, Andi Ade Ula Saswini , Anggung Dinianti
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
