Implementasi Program Badan Penyelenggara Jaminan Sosial  (BPJS) Kesehatan Di RSUD Nene Mallomo Kabupaten Sidrap

Chairunnisa; Reza Aril Ahri; Nurul Hikmah B

Authors

Chairunnisa Universitas Muslim Indonesia
Reza Aril Ahri Universitas Muslim Indonesia
Nurul Hikmah B Universitas Muslim Indonesia

Keywords:

Social Security Administering Agency (BPJS), Health services, Hospital

Abstract

The number of data from the South Sulawesi Provincial Health Office and National Health Insurance (JKN) participants in Sidenreng Rappang Regency is 228,687 people. This consists of 180,654 people as Contribution Assistance Recipients (PBI) and 48,033 as Non-Contribution Assistance Recipients (Non-PBI). This study uses a qualitative research type with a descriptive approach that aims to determine how the Implementation of the Social Security Administering Agency (BPJS) Health program at Nene Mallomo Hospital, Sidrap Regency, by going directly to the field to obtain information and conduct observations. The informants for this study were the Hospital Director, Hospital Staff, and BPJS Health Participants at Nene Mallomo Hospital, Sidrap Regency. Data was collected through interviews, observations, and documents related to the problem being studied. From the study results, it was obtained that the queue time when queuing was quite long, especially in the morning during peak hours. In addition, Nene Mallomo Hospital also receives monthly evaluations from BPJS Kesehatan regarding many things that are input; from the review, Nene Mallomo Hospital received input related to not implementing existing regulations, such as lack of drugs in the hospital pharmacy and patients having to buy drugs outside. It is hoped that the hospital will improve its human resources to help speed up the service process so that queues can be reduced and conduct socialization related to the BPJS Kesehatan program because there are still many BPJS participants who do not know their rights and obligations.

References

Pasaribu MH. Implementasi Sebuah Program Berbasis Riset Aksi Dalam Meningkatkan Kualitas Program. Educ Achiev J Sci Res. 2021;2(1):38–46.

Fajriansyah M, Slamet Muchsin, Suyeno. Implementasi Pelayanan Badan Penyelenggara Jaminan Sosial (BPJS) Kesehatan (Studi Kasus Tentang Pelayanan BPJS Kesehatan di Rumah Sakit Islam Unisma Malang). J Respon Publik. 2022;16(9):85–92.

Pertiwi, M., & Nurcahyanto H. Efektivitas Program BPJS Kesehatan di Kota Semarang. E J 3 Undip,. 2019;6(2):1–14.

Solechan S. Badan Penyelenggara Jaminan Sosial (BPJS) Kesehatan Sebagai Pelayanan Publik. Adm Law Gov J. 2019;2(4):686–96.

Mariyam S. Sistem Jaminan Sosial Nasional melalui BPJS Kesehatan (Persektif Hukum Asuransi). J Ilm UNTAG Semarang. 2018;7(2):36–42.

Rahim, A., Fajriah, S. A., Diniah, S., Sabilah, V. I., & Suryadi S. Implementasi Pengawasan Bagi Badan Penyelenggara Jaminan Sosial (BPJS) Kesehatan Ditinjau dari Hukum Administrasi Negara. JIIP - J Ilm Ilmu Pendidikan,. 2023;6(8):5795–5800.

Suryani AI, Suharyanto A. Implementasi Program Badan Penyelenggara Jaminan Kesehatan (BPJS) Dalam Meningkatkan Pelayanan Administrasi Kesehatan di Rumah Sakit Umum Sibuhuan Kabupaten Padang Lawas. J Adm Publik. 2018;4(1):86–99.

Yulistia, S., & Setiyana R. Working From Home: Kinerja Karyawan Bpjs Kesehatan Cabang Meulaboh Pada Era Pandemi Covid-19. Warmadewa Manag Bus J. 2022;4(1):51–62.

Purnomo M. Pencapaian Standar Pelayanan Gawat Darurat Di Rsu Habibullah Berdasarkan Standar Pelayanan Minimal Rumah Sakit. STIKES Muhammadiyah Kudus. 2018;144–158.

Kusuma R, Basniwati A, Guna Nugraha L, Hariati S. Hak Peserta Badan Penyelenggara Jaminan Sosial Ketenagakerjaan. Palar | Pakuan Law Rev. 2021;7(2):194–205.

Pertiwi M, Nurcahyanto H. Efektivitas Program BPJS Kesehatan di Kota Semarang. e J 3 Undip. 2019;6(2):1–14.

Sipahutar ES. Analisis Hukum Pelaksanaan dan Pelayanan Bagi Pengguna Jaminan Kesehatan Menurut UU No.24 Tahun 2011 Tentang Badan Penyelenggara Jaminan Sosial. Doktrina: JournalofLaw,. 2020;3(1):87–9.

Pakpahan, P. L., & Habibah U (2021). Manajemen Program Pengembangan Kurikulum PAI dan Budi Pekerti dalam Pembentukan Karakter Religius Siswa. Tafkir Interdiscip J Islam Educ. 2021;2(1):1–2.

Noveliyanti E. Evaluasi Program Pelayanan Sosial Pemberian Gizi Untuk Anak Berkebutuhan Khusus Di Yayasan Sayap Ibu Bintaro. 2018;1–26.

Zamzami, K., & Hayat H. Implementasi Kebijakan Pelayanan Kesehatan Bagi Pengguna Bpjs Di Puskesmas Masalembu Kabupaten Sumenep. J Mediasosian J Ilmu Sos Dan Adm Negara,. 2023;7(2):294–311.