Ona Ariyani Umaternate, Wa Ode Sri Asnaniar, Samsualam. Karakteristik Individu dan Kinerja Pelayanan dengan Loyalitas Pasien Rawat Jalan. won [Internet]. 2022 Jun. 30 [cited 2024 Apr. 28];3(1):75-82. Available from: https://jurnal.fkm.umi.ac.id/index.php/won/article/view/210